Starling’s Training Programs
Synchronous, cohort-based, in-person, virtual or hybrid training sessions tailored to growing, small and mid-sized companies.
Our unique programs focus on empowering managers, consultants, and leaders to become effective professionals, unlocking their true potential and abilities to drive success. With our highly interactive and customizable approach, we ensure that every training session is engaging, impactful, and specifically designed to meet your company's needs.
“The Starling Training program was absolutely wonderful and I'm very grateful that my organization was able to provide us with this opportunity. Not only was the course content incredibly helpful, but it spurred many side questions/scenarios for me, and every time Claudia and Heather both made sure to go above and beyond in acknowledging and answering my question. Thank you again for all the helpful tactics and feedback!”
Brandon Cole - Assistant Manager
Starling Signature Programs
Lead at the
Next Level
Move from manager to leader, driving change and impact across your organization.
Consulting Impact Accelerator
Become trusted partners who drive deep, impactful relationships.
Executive / Senior Leadership
Create stronger alignment with mission, vision, and values across your organization.
Lead at the Next Level
PRACTICAL, HANDS-ON LEARNING FOR TODAY’S LEADERS
Together we build the self-awareness, communication, and leadership skills people need to perform well in complex, high-pressure environments. Participants start by understanding how their identity, neurodiversity, and work style shape how they show up, make decisions, and interact with others, laying the foundation for sustainable performance.
From there, the focus expands to teams and organizations. Participants learn how to design inclusive, psychologically safe environments, lead clear and effective conversations, and navigate difficult moments with confidence and care. The program emphasizes practical tools, shared language, and real-world practice that translate immediately to day-to-day work.
The program culminates in business and career impact. Participants strengthen their ability to lead through change, influence without authority, communicate up and across the organization, and manage their own growth with intention, connecting more effectively to leadership resulting in better outcomes for both individuals and the organization.
Our 8 Module Structure
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Build self-awareness around identity, neurodiversity, and work style to understand how you communicate, stay motivated, and perform at your best.
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Learn practical ways to manage energy, time, and stress in a complex work environment to reduce burnout and sustain performance.
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Design psychologically safe, inclusive team environments where diverse people can contribute fully and feel a sense of belonging.
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Develop a practical system for leading clear, adaptive conversations—including coaching and feedback—across power dynamics and preferences.
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Build confidence handling high-stakes leadership conversations like delegation, performance management, and exits with clarity and care.
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Clarify your role as a leader, your decision rights, and how to lead people and change effectively within your organization.
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Strengthen your ability to influence without authority, communicate up and across, and align work to business goals.
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Learn how to build visibility, find sponsors, manage up, and intentionally grow your career.
“Claudia and Heather are both very engaging and encouraging. Our team enjoyed the entire process, learned a lot along the way, and are more self-assured and effective managers as a result of the experience.”
Christine McCallum-Randalls SHRM-SCP, SPHR, Director of People, Test Double
Consulting Impact Accelerator
Winning new clients is expensive and time-consuming. Keeping clients and deepening those relationships is a far more efficient path to growth. When trust is strong, decisions happen quicker, work expands naturally, and selling feels less like selling. Together we’ll focus on the skills that make clients want to keep working with you: clear thinking, strong communication, better conversations, and delivery that stands out. You’ll build momentum rather than starting over with every new engagement.
This program turns capable practitioners into trusted, high-impact advisors who drive real client outcomes and lasting relationships. Participants learn to diagnose problems with clarity and confidence, build trust quickly across complex stakeholder environments, and lead conversations that create alignment and momentum.
Through a progression from consulting fundamentals to advanced communication and experience design, they develop the judgment, presence, and systems needed to handle high-stakes moments, influence decisions, and deliver work that clients remember and return for - ultimately deepening relationships, increasing effectiveness, and long-term client value.
Our 4 Module Structure
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Grounded in Getting Naked, this session helps participants overcome common consulting fears, show up with credibility, and apply practical diagnostic frameworks to client situations.
Outcomes: Clearer problem definition, stronger presence, faster client alignment.
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Using The Trusted Advisor, participants learn how trust is built (and lost), how to adapt to different communication preferences, and how to influence without authority.
Outcomes: Stronger relationships, increased influence, improved client confidence.
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Drawing on Good Talk and Radical Candor, this session equips participants to plan and lead high-stakes conversations that create clarity, accountability, and momentum.
Outcomes: Better meetings, faster decisions, fewer misalignments.
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Inspired by Unreasonable Hospitality, participants learn how to systematically deliver thoughtful, human-centered moments that elevate service and drive long-term loyalty.
Outcomes: Differentiated client experience, stronger retention, repeat business.
“Overwhelmingly people feel supported, understood, and like their managers are effective in helping them grow. Your training really set them up for success!”
Claire Podulka, Chief of Staff, TXI
Executive Leadership Training
HARNESS THE POWER OF TRANSPARENCY
Starling’s Executive and Senior Leadership Training guides senior leadership in aligning your mission, vision, and values more clearly across the organization.
During this training, you’ll gain tools and strategies for motivating and inspiring your teams toward stronger operational behaviors and improved ccountability.
After completing this training, you'll have all the tools you need to encourage higher performance and cultivate stronger team dynamics.
Our 7 Module Structure
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Let’s assess the current landscape. How clearly and consistently does the leadership team communicate the mission, vision, and values to the organization? Are you in alignment? Where is there room for improvement?
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We’ll dive into the world of intrinsic and extrinsic motivators to figure out the best way to activate your team.
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We’ll assess your team's current ability in delivering effective 1:1s and break down the biggest roadblocks toward implementing tighter feedback loops.
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Do you currently create explicit agreements within your team? Or are you relying more heavily on implicit expectations? We’ll identify the gaps and unlock potential solutions.
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Here’s where we really dig in to the juicy stuff… We’ll assess how effectively your leaders adapt their communication to different styles or team needs, and identify improvements in emotional intelligence, particularly around self-awareness and awareness of others.
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We’ll dive into all the ways you can acknowledge and celebrate met agreements, while sharing constructive solutions for effective consequence management.
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We close out the training by looking ahead and identifying what behaviors you can implement now to make the most significant impact on performance and culture in the coming year.
“I recently worked with Heather at a point where our company was coming off a major transition. Her insights and guidance not only helped me recalibrate my own role and begin crafting a long term path for the rest of the organization, but my team and I were able to immediately start using her tactical guidance to work through some of our most immediate challenges.”
Mike Ebert, CTO, Edovo
