Starling’s Training Services
Synchronous, cohort-based, in-person, virtual or hybrid training sessions tailored to growing, small and mid-sized companies.
Our unique programs focus on empowering managers, consultants, and leaders to become effective professionals, unlocking their true potential and abilities to drive success. With our highly interactive and customizable approach, we ensure that every training session is engaging, impactful, and specifically designed to meet your company's needs.
Starling Signature Trainings
Mindful Manager Training
Empower your managers to lead with mindfulness, empathy, and intentionality.
Confident Consulting Cohort
Evolve your consultants to become more effective through trusted relationships with your clients.
Executive / Senior Leadership
Create stronger alignment with mission, vision, and values across your organization.
Mindful Manager Training
HARNESS THE POWER OF EMPATHY
Starling’s Mindful Manager Training empowers managers to lead authentically while cultivating mindfulness, empathy, and intentionality, creating an environment that fosters personal growth, teamwork, and organizational success.
By fostering self-awareness, empathy, and effective communication, managers gain a deeper understanding of their strengths and areas for growth, enabling them to lead authentically and cultivate high-performing teams.
After completing this training, companies can expect to see wins across the broader organization, including improved employee engagement, increased productivity, and a positive impact on employee well-being. Mindful managers create an inclusive and psychologically safe environment, which promotes innovation, collaboration, and a sense of belonging among team members.
Our 10 Module Structure
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To start, we will answer these burning questions. What does being a manager entail? What is the training going to be like? Can I do this job? Should I be a manager?
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We’ll introduce an emotional intelligence framework and reflect on the importance of self awareness and self regulation.
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Going from a high-performing individual contributor to managing others can be a huge shift in how we think of ourselves. In this session we make space for personal vulnerability as we navigate feelings from perfectionism to imposter syndrome.
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Grounded in emotional intelligence, we consider communication styles and being “others aware” in delivering crucial conversations and developing lasting professional relationships.
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Gain clarity and alignment on the definitions and historical context of diversity, equity, inclusion and belonging and how it impacts career growth.
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Generously giving and receiving effective feedback is a key part of being a great manager. We’ll share tips on how to do it well and how to navigate difficult conversations.
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We’ll focus on how to help your reports set career goals, how to work within your organization’s performance management and promotions systems, and how to support your folks in reaching their goals.
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In our second conversation on DEIB we’ll unpack how these concepts impact our personal lives, and how we manage others at work.
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Regulating your time and energy as a manager can be difficult. We identify the demands on your time and energy as a manager, discuss the toll unseen and emotional labor take, and discuss how to handle these expectations while protecting your well-being.
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We’ll start at the beginning, discussing how to have a first meeting with a new report, and then go through multiple scenarios a manager may face over the course of a year. This scenario heavy session is a participant favorite!
“Claudia and Heather are both very engaging and encouraging. Our team enjoyed the entire process, learned a lot along the way, and are more self-assured and effective managers as a result of the experience.”
Christine McCallum-Randalls SHRM-SCP, SPHR, Director of People, Test Double
Confident Consulting Training
HARNESS THE POWER OF STRATEGIC THINKING
Starling’s Confident Consulting Training imparts a comprehensive set of consulting skills, including effective communication, problem-solving, client management, and strategic thinking. Your consultants will gain the knowledge and tools necessary to excel in consulting engagements and deliver valuable solutions to clients.
During the training, we’ll bolster your consultant’s confidence by giving them a strong sense of self-assurance in their consulting abilities. They’ll learn techniques to overcome fears and handle challenging situations with poise, allowing them to build trust and establish themselves as trusted advisors to their clients.
After completing this training, trainees will be equipped to foster positive and productive relationships with their clients. They will learn how to navigate client expectations, hold clients accountable, and effectively manage conflicts, resulting in stronger partnerships and increased client satisfaction.
Our 5 Module Structure
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At the start, we will answer these essential questions. What does being a consultant mean? How do you balance your objectives with those of your clients? How does your company make money in these engagements?
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We’ll discuss ways to face your fears and be brave while becoming a trusted advisor. Topics will include consulting vs. selling, holding clients accountable and when to say “I don’t know, and…”
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This week we’ll discuss a strategic framework for the consulting process, discovery and data collection, and the role of influence in relationships.
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We’ll dive into the heart of all consulting engagements: doing the work. We’ll talk about successful consulting practices and tools including contracts, expectations, agreements, and retros.
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Finally we’ll learn how to identify and tailor communication to individual preferences, talk about ways to deliver effective feedback, how to know how much jargon is ok, and how to make difficult conversations easier.
“Overwhelmingly people feel supported, understood, and like their managers are effective in helping them grow. Your training really set them up for success!”
Claire Podulka, Chief of Staff, TXI
Executive Leadership Training
HARNESS THE POWER OF TRANSPARENCY
Starling’s Executive and Senior Leadership Training guides senior leadership in aligning your mission, vision, and values more clearly across the organization.
During this training, you’ll gain tools and strategies for motivating and inspiring your teams toward stronger operational behaviors and improved ccountability.
After completing this training, you'll have all the tools you need to encourage higher performance and cultivate stronger team dynamics.
Our 7 Module Structure
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Let’s assess the current landscape. How clearly and consistently does the leadership team communicate the mission, vision, and values to the organization? Are you in alignment? Where is there room for improvement?
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We’ll dive into the world of intrinsic and extrinsic motivators to figure out the best way to activate your team.
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We’ll assess your team's current ability in delivering effective 1:1s and break down the biggest roadblocks toward implementing tighter feedback loops.
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Do you currently create explicit agreements within your team? Or are you relying more heavily on implicit expectations? We’ll identify the gaps and unlock potential solutions.
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Here’s where we really dig in to the juicy stuff… We’ll assess how effectively your leaders adapt their communication to different styles or team needs, and identify improvements in emotional intelligence, particularly around self-awareness and awareness of others.
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We’ll dive into all the ways you can acknowledge and celebrate met agreements, while sharing constructive solutions for effective consequence management.
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We close out the training by looking ahead and identifying what behaviors you can implement now to make the most significant impact on performance and culture in the coming year.
“I recently worked with Heather at a point where our company was coming off a major transition. Her insights and guidance not only helped me recalibrate my own role and begin crafting a long term path for the rest of the organization, but my team and I were able to immediately start using her tactical guidance to work through some of our most immediate challenges.”
Mike Ebert, CTO, Edovo
